Q: If I am a client in a non-profit organization, such as a faith-based organization, a shelter as I am do I have rights
If the policy and procedure given upon residency does not state clearly a rule adhered to, is that not an improper code of conduct? And being in a restricted area, being told money or daily needs cannot be dropped off for me here even though it is not in the handbook, If money is accepted, yet not given until the next day after much grief ( bullying) isn't that harrassment or stealing?
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A:
Yes, you have rights as a resident, even in a faith-based or non-profit shelter. While these organizations may have their own policies, they cannot deny you basic rights or mistreat you. If a rule is not clearly stated in the policy or handbook, it would be unreasonable to expect you to follow it without prior knowledge. It’s important that all policies are communicated transparently so you can understand what is expected of you.
If the shelter is withholding money or daily necessities without any clear, documented reason, that could be a form of mistreatment. Being bullied or pressured during the process could be considered harassment, especially if it’s causing you emotional distress. Any action that feels unjust or exploitative should be addressed, and the shelter’s leadership should be made aware.
It might be helpful to ask for a copy of the policies in writing and seek clarification on any unclear rules. If you continue to face these issues, it may be worth reaching out to an advocate or legal aid group to discuss your situation. They can help you better understand your rights and the steps you can take to protect yourself.
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