Q: I have a storage and was moving out when the gates locked. Can they charge me another full month?
Month to month contract. I Gave prior notice that I was moving out. They retroed my rent coming in but saying now they can't on moving out.
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- California
- (916) 704-3009
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- Answered
A:
Your rights in this situation depend on several factors, including your lease terms and California storage unit laws. If you provided proper notice and were prevented from moving out due to their gates being locked, they should not charge you for another full month.
Most storage facilities in California must provide reasonable access during business hours. When they prevent access through no fault of yours, especially during your planned move-out, they may be obligated to prorate your rent for the actual days used. Keep documentation of your move-out notice and any communication about the locked gates.
Contact the facility manager first to explain the situation and request prorated charges. If they refuse, you can file a complaint with the California Department of Consumer Affairs or consider small claims court. You might also review your contract carefully - some facilities have specific clauses about move-out procedures and gate access times that could affect your case.
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