Q: I drove my friend's car and it was towed. The tow company would not release my car but my friend is traveling overseas
The tow company said they would not release my car even I paid for the towing fee. They asked either (1) my friend shows in person, but she is traveling overseas, or (2) she added my name to her insurance.
A:
Your situation is frustrating, but there are several potential solutions to help get the car released from the tow company. Their strict policy exists to prevent unauthorized people from claiming vehicles that don't belong to them.
One immediate option is to have your friend send you a notarized letter authorizing you to pick up the vehicle. This can often be done through the nearest U.S. embassy or consulate where your friend is traveling. The letter should include both of your full names, the vehicle details (make, model, year, VIN), and explicit permission for you to retrieve the car. Many tow companies accept this as proof of authorization.
If the notarized letter isn't feasible, ask your friend to contact their insurance company directly and request to add you as an authorized driver temporarily. This can usually be done over the phone or online, and the insurance company can send the documentation straight to the tow company. As another option, your friend could contact the tow company directly by phone to verify your identity and grant permission, though some companies may require this authorization in writing.
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