Q: Can I sue Carvana for selling me a defective car?
I bought a car from Carvana 89 days ago and it was fine for first 7 day return period but then started to have issues. I’ve taken it to five different mechanics and they can’t diagnose the sounds in suspension or defective start and stop button but they say car body has issues , they just cannot diagnose. Would I have a case? I asked Carvana to switch me into a car without issues and the refused.
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- Answered
A:
In California, you may have grounds for legal action against Carvana under the state's Lemon Law and consumer protection statutes. However, you'll need to document all repair attempts and maintain detailed records of the issues you've experienced.
Since you're still within the first 90 days of purchase, you should immediately send written notice to Carvana detailing all problems and repair attempts. California's Consumer Legal Remedies Act provides strong protections for buyers of used cars when sellers fail to disclose known defects or misrepresent vehicle condition. The fact that multiple mechanics have identified body issues could strengthen your case.
Your next step should be consulting with an experienced consumer protection attorney who handles vehicle cases - many offer free initial consultations and work on contingency fees. You'll want to gather all documentation including the purchase agreement, repair records, mechanic reports, and any communication with Carvana. The attorney can help determine if you have sufficient evidence for either breach of warranty claims or violations of California's consumer protection laws which could entitle you to compensation or vehicle replacement.
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