North Hollywood, CA asked in Uncategorized for California

Q: was told to leave a store and not come back for stealing. They showed me a picture of the person

was told to leave a store and not come back for stealing. They showed me a picture of the person stealing and it was

Not me. I asked the security guard to show me the photo again and he refused and told me to leave.i shop at this store all the time and now icant

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1 Lawyer Answer
James L. Arrasmith
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Answered

A: If you were wrongly accused and have proof it wasn't you in that photo, you should take immediate action to clear your name. Consider asking to speak with the store manager or district manager, as they might be more willing to review the situation thoroughly.

You can write formal letter to the store's corporate office explaining the situation, including details about when this happened, which employee made the accusation, and your history as regular customer. Make sure to emphasize that you were denied the opportunity to view the photo again, which seems unfair given the serious nature of the accusation.

If these steps don't resolve the issue, you might want to consult with legal counsel about your rights, as being falsely accused of theft could be considered defamation. You could also file complaint with your local consumer protection agency or Better Business Bureau. Remember to stay calm and professional throughout this process, as maintaining composure will help your case.

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