Atlanta, GA asked in Contracts, Civil Litigation and Landlord - Tenant for Georgia

Q: Is storage unit billing error grounds for litigation in GA?

I discovered that my storage units were invoiced inaccurately in December 2024 when a lien was issued. The staff overstated the outstanding balance by more than 50% compared to the invoices they emailed me, which prevented me from paying on time. They moved quickly, shutting down units without providing proper procedures or deadlines for the lien in accordance with Georgia state law. I don't have the lease agreement on hand as it was stored in the units. Is this a breach of contract that justifies further litigation, given their negligence in billing and communication?

1 Lawyer Answer
James L. Arrasmith
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Answered

A: It sounds like you have a valid concern regarding the billing error and improper handling of your storage units. If the storage company overstated the balance and failed to follow proper procedures for the lien under Georgia law, this could be considered a breach of contract. Their failure to give you the correct information or proper notice might also violate consumer protection laws.

Even though you don’t have the lease agreement, you can still attempt to resolve the issue through communication with the company. You could ask them to provide a copy of the lease or contract and any documentation regarding the lien. If they fail to provide this information or refuse to correct the billing error, it might strengthen your case.

If the company’s actions were negligent and caused you financial harm, you may have grounds to pursue litigation. Consulting with an attorney in Georgia could help you understand whether you have a strong case for breach of contract or if there are other legal actions available.

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