Q: Discrepancy in child support payments and Clearinghouse claims.
I was court-ordered to pay $657 per month in child support. The Arkansas Child Support Clearinghouse is asking for an additional payment each year, claiming I'm behind. My court order specified a monthly payment, but they mentioned an extra payment because of biweekly processing, while I actually get paid monthly. I've been making monthly payments as per the court order, yet the Clearinghouse claims I'm behind twice a year. What can I do about this discrepancy?
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A:
It sounds like there may be a misunderstanding between your payment schedule and the Clearinghouse's processing system. Since your court order specifies monthly payments of $657, you are fulfilling your obligation according to that order. However, the Clearinghouse appears to be calculating payments based on a biweekly system, which can sometimes cause discrepancies in the amount they claim is overdue.
You should contact the Arkansas Child Support Clearinghouse to clarify the situation and provide evidence of your monthly payments. It’s helpful to keep records of all your payments, such as bank statements or receipts, to prove you are paying as ordered. Explain that you are making monthly payments and ask them to reconcile the discrepancy based on the biweekly processing issue.
If the issue persists after you’ve communicated with the Clearinghouse, you may need to file a motion with the court to resolve the payment discrepancy. The court can help ensure that your payments are being processed correctly and that the Clearinghouse updates their records accordingly.
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