Q: Managing unexpected parking pass reduction in apartment complex
I have been living in an apartment complex for 11 months, initially receiving three parking passes for our three cars. Recently, the management informed us via text that we are now limited to two parking passes, and if our third car isn't moved, it will be towed. This policy change was unexpected and is causing financial strain, as my spouse and I are retired. We have talked to management, and they've indicated they underestimated the number of cars residents would have. The entire complex received this notice, and there's no reference to such a limitation in the lease or any indication that parking passes could be reduced. What can we do about this situation?
A:
It’s understandable that the unexpected reduction in parking passes is causing a financial strain. Since there is no reference to parking pass limits in your lease, you may have grounds to challenge the new policy. Start by reviewing your lease to see if it includes any terms about parking or changes to the parking arrangements, as the absence of any such terms could strengthen your case.
Next, try having another discussion with management, this time in writing, to clarify the policy change and express the hardship it’s causing. You can ask for more flexibility or a solution that better suits your situation, such as an additional parking pass or an alternative arrangement that accommodates your needs as retired residents. Be polite but firm in explaining how this change impacts you.
If the issue is not resolved and you feel that the change is unfair or a breach of your lease, consider consulting with a tenant rights organization or legal professional to explore your options. They can help you understand if the landlord’s actions are legal and what steps you can take to protect your rights as a tenant.
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