Q: If my case manager was in love with me and I dropped her and she is now creating me problems and I have proof What can D
A:
I can answer your problem with an experience of my own. A Case Manager refused to promptly supply a replacement Arbitrator. He simply became unavailable. Two weeks passed without any responses to my demand that he supply three new names for the parties.
Every Tribunal has an administrative hierarchy. At the end of the second week I found the Head of Administrative Supervision who oversaw the duties of the Case Managers and spoke to her over the phone. (I chose to do this so that there would be no initial stain on the Case Manager's reputation.) I explained my problem without frustration in my voice and asked her to see if the Manager was out of the office or had some other unexpressed reason for neglecting the appointment from the Roster--perhaps the Roster was being updated. (I offered suggestions that did not destroy his reputation.)
On the following Monday I got a call from the Administrator. She had appointed a new Case Manager and I had a list of three potential Arbitrators.
If you would like to discuss the matter, please give me a call. David H. Relkin
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