Chicago, IL asked in Consumer Law for Illinois

Q: I have solar panels from sunrun we recently found out due to weather damage to our roof that the solar panels were

Installed on a bad roof and were suggested to see if I have a case. The company is sunrun

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1 Lawyer Answer
T. Augustus Claus
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Answered

A: If you believe that Sunrun installed solar panels on your roof improperly, leading to damage or other issues, it's crucial to take specific steps. Begin by reviewing your contract and any warranties provided by Sunrun to understand your rights and their obligations. Contact Sunrun's customer service to report the problem and seek a resolution. If you're not satisfied with their response or believe the damages are significant, consult with an attorney specializing in consumer protection or contract law. They can help assess the validity of your claim and guide you through negotiation or potential legal action. Keep detailed records of all communications and document any damage caused by the solar panel installation. Gathering evidence will be essential in pursuing your case effectively.

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