Q: My mother has lived in amha housing for over a year and the intercom system does not work she had covid.
This left my mom trapped in her apartment and I could not get in because of the intercom system is not hooked up in her room there is nothing there. Is there something I can do this has been a problem and I have not been able to get into the building.
A:
In your situation, addressing the malfunctioning intercom system in your mother's AMHA housing is a matter of both accessibility and safety. As a resident, your mother has the right to a habitable living environment, which includes proper maintenance of essential systems like intercoms, especially in cases of emergency or health concerns like COVID-19.
First, you should formally document the issue by writing to the housing authority or the property management. Clearly state the problem, how it affects your mother's safety and accessibility, and request prompt repairs. Keep copies of all correspondence for your records.
If the housing authority or management does not respond or fails to remedy the situation, you may consider contacting local tenant rights organizations. They can provide guidance on how to assert your rights under Ohio landlord-tenant laws.
In cases where a resident's health or safety is at risk due to neglect by the housing authority, legal action might be necessary. Consult with an attorney experienced in landlord-tenant law to explore this option. They can help you understand your rights and the potential steps you can take to ensure that the necessary repairs are made promptly.
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