Q: My auto lease was up and the dealership said that they weren't going to charge for minor dents now they want to charge.
When I went to turn in my lease I was going it buy them out if they were going to charge me for the minor dents in the hood they said that they weren't. I had gotten that confirmation from two people the lease guy and the used car guy at the dealership. I have recently receive a letter from claiming that I owe them $475 for the dents. Also I turned the car in over a month ago.
A: Since you were under a written contract, verbal statements are not binding. If you got their statements in writing that might have helped but not guaranteed your position.
A: In addition to what Mr. Moore said accurately, if you can prove that you got the repair done in their shop only because of reliance on their promises, you may prevail, or have a better position in negotiation. Good luck.
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