Q: File has been closed?
I have been trying to get in to a doctor per another doctors request for almost 3 weeks. Finally today, I received a call from the office that they finally got ahold of my workers compensation adjuster, and she told them my file is closed. WHAT!!!??!!?! How & why? Why am I not getting any correspondence? I have been doing treatment for almost 2 years!!!
A: There is a difference between your claim being over and the adjuster closing their file. This sounds like an adjuster that simply decided they were not approving anymore treatment. If you have a lawyer, talk to them about possible petitions. If you do not have a lawyer it is time to get one since the carrier appears to be playing games with your claim.
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