Q: Hi, I ordered a package from a small business about 3 months ago. They have refused to ship it and give a refund. Help?
The package was a small parcel package. I have been in contact with the owner of the company and they have refused to give me money back, and ship the item. I have asked for a refund several times and they don't care. Is there an law or an act that would be in my favor in order to help me?
Why not dispute the charge with your credit card? You can file a lawsuit, report them to the consumer division of the attorney general's office, ask a lawyer to send a strong letter, etc.
Please Take Notice: I am not your lawyer unless we enter into an engagement agreement in writing. This is only general information. It is NOT legal advice, and it may not work for your specific situation. It is impossible to evaluate a legal problem without a comprehensive consultation and review of all the relevant facts and documents. I strongly encourage you to consult with a local lawyer to get legal advice and help with your specific situation at your earliest convenience. I am licensed to practice law in Arizona.
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