Q: The Verizon location at Mall 205 in Portland violated the Unlawful Trade Practices Act.Do I have a case?
They knowingly forced me to pay for a tablet they knew to be defective for 9 months. It was tested by one of their salespeople on-site.
A: A lot is fact specific and your damages would be the cost of what you paid (or payment plus monthly charges). Suggest you write them a demand letter for starters--any judge will want to see that you asked. No, you don't get paid for hassle of it, waiting on hold, and other fun Verizon times. You can go to small claims court. Suggest you get a consult from a member of www.naca.net
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