Boston, MA asked in Consumer Law and Products Liability for Massachusetts

Q: any laws protecting consumer from being sold faulty products, that repeatedly fail because of same defect?

if i was sold a product that was faulty, and was "repaired" twice within warranty because of that defect, but failed again because of the same defect after warranty, is there any legal recourse? any law that says i should be refunded or my product should be replaced?

1 Lawyer Answer

A: Your product was not "merchantable" and under the Uniform Commercial Code you can ask for a refund.May be a violation of MGLc93a if they don't.

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