Q: my car was in an accident.
it was determined the other driver at fault. insurance co set me up with a rental and told me to take the car to get it fixed. the car was finished and ready for pickup. body shop called me to tell me the insurance co (liberty mutual)the car was being worked on, insurance co paid the body shop $6000. more work needed to be done to my car. a mutual) was now declining the claim as the underwriter from lib. mutual did not do her due diligence and never should have approved the claim in the first place. It has now been 3 months of me being in a rental car that lib. mutual was paying for and i have no updates, the body shop (boch toyota) is holding my car until they are paid. the balance on the work is $9000. plus the $6000. the ins co wants back..i don;t know what to do and do not have this kind of money to pay this bill..please advice me? thank you!!
A: Work with YOUR insurance company, they usually resolve the disputes betwixt themselves and the other motorist's insurance. If that is not an option, meet with an attorney. It may cost you a retainer to write some letters and start a dispute that may resolve the situation - or end up in litigation.
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