Q: side job 17 yrs ago metal roof, now paint chipping, cost was 9,000, owners want 4500 towards replacing - threatening crt
warranty won't cover, not sent in correctly at the time. worth going to court over? should we be responsible for some of cost for a 17 yrs old roof? natural elements, weather, etc. normal wear and tear - think original warranty was for 20 yrs...
A: I would note that the wording of your question is unclear. I am unsure if you are stating that you provided a warranty to the customer or that the manufacturer of the roofing materials provided a warranty to your customer. Although unclear based on the information provided, I would go by the terms of the warranty if this is a warranty that you provided to the customer. I cannot advise you here as more information would be needed, but consider 1) Whether the damage is covered by the warranty; 2) Whether the warranty is valid; 3) Whether the warranty applies. If you answer yes to these questions, you may have your answer. Hope that helps.
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