Q: What are the first steps to take if you suspect inadequate care at a relative's nursing home?
This is a pretty broad question. First, I would look at the nursing home itself. How do the Medicare ratings look? Second, I think you research the deficiencies you are concerned about. Then I would talk to the resident about the concerns, if possible. You can ask to review the medical chart if you are authorized to do so. You can also ask for a meeting with the nursing home to let them know there are concerns. Finally, you can call the state authorities.
Which of these makes sense or does not make sense in your case? You would have to provide more details before we could give more specific answers.
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