Q: New York car dealer refusing to repair car transmission despite having dealer warranty. Can Lemon Law apply? Refund?
Purchased used Fiat from Audi of Huntington in Long Island, New York. Came with a 90-days warranty. Transmission and suspension issues were conveyed to the dealer manager a week after purchase. These issues impair the value of the vehicle and are serious mechanical problems. Manager agreed to take in vehicle for repairs more then a month after conveying problem. The manager contacted me after saying the vehicles has been repaired and is ready (was in service for 13 days). Within the 1st minute of inspecting the vehicle, on their premises, I show the dealer manager that the transmission problem is still there (grinding when engaging reverse/ difficulty selecting gear). The manager ACKNOWLEDGED that there is a problem when hearing the grinding and seeing first hand. I told the manager the problem has not been fixed you must fix the problem. The manager's response was "I did everything I could" and "I am not responsible to fix your vehicle". Does Lemon Law apply? How can I get my refund?
A: Yes the Lemon Law applies. They are required to fix the car. Document your request. Copy Audi headquarters.
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