Q: Hello,I received a quote from a business who I found out knew ahead of time that the quote was not valid
and this is their standard procedure to get customers and surprise them with a much higher price at the point where a customer is trapped and cant say no. After the fact I saw on the internet, reviews from more than 50 people that had the same thing happen to them from the same company. Can you tell me the law in Florida that deals with this type of crime or wrong doing?
A: I suggest that your best course of action would be to sit down with an attorney in your area to discuss the quote and any corresponding contract that you signed. Typically a contract should be based upon the quote and might include a clause to allow for variations. However, what you describe seems like a pattern of conduct that is deceptive, but the key will be the contract you signed.
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