Q: Hotel liability
Hello. I’m from Houston, TX and I just bought a car in Milwaukee, Wisconsin. While I was spending the night in a motel, my brand new car was damaged by the hotels shuttle bus driver.
The damage was underneath the driver's side rear bumper and I didn’t notice it until later on.
When I called the hotel, they admitted to the damage. The shuttle bus driver had told the front office attendant what he had done. When I asked how they wanted to resolve the situation I was told that it was “park at your own risk”.
I then called my insurance company. They told me that I had coverage but that there would be a $500.00 deductible. I feel strongly that the Hotel should at least be made to pay the deductible. In fact, they should pay all repair costs.
A: You should the hotel for the name of its insurance company. You can then contact the insurer and make a claim.
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