Q: Should I take this entity to small claims court. Where? I live in Loretto, but the event was scheduled in Nashville, TN.
I signed up for a bubble run in Nashville, TN scheduled for 10-21-17. I received an email stating the date has been postponed (sometime in 2018). I asked them to refund my money and if the future date works for me, I will sign up at that time. They said there are no refunds I can transfer my VIP registrations A) to another person or B) to another event, of which none are close to me (all out of state).
A: If Bubble RUN is telling you there are no refunds if they cancel/ postpone for no reason- you should ask for where this rule is in writing. On the webpage it indicates that there are no refunds - but indicates this is related to "checking your calendar prior to signing up." There are no refunds for adverse weather. But it doesn't indicate no refunds if they simply postpone or change the date on you. If this were a defined charity run - I might suggest you just consider this a donation to a good cause. but in checking the Bubble RUN website they do not show a charity for the Nashville event. And their website indicates your fee is not tax deductible. If this is a big deal to you, I would notify the Better Business Bureau and the Tennessee Department of Consumer Affairs. The issue with filing a claim in small claims court is the court costs you will have to pay up front. If this is a matter of principal then I would put it in writing- give Bubble RUN 30 days to respond if you have not heard from them in that time you will -- report and may consider filing a claim.
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