Q: Need assistance with a bad roofing company
Had a new roof installed last October, since January, we have had to place numerous bowls around the house due to leaking. The roofing company has come out several times with no satisfying results for the problem, We have provided him with video and photos of the leaking and his last response via text was that we should have had a metal roof installed. I am deeply concerned there is damage under the shingles from the on-going moisture. Supposedly we have a 10 year labor and materials warranty, but not sure I would want this contractor touching my roof again. What can be done? So irksome we are living amongst bowls.
A: The contractor has a responsibility to correct any defects in the instillation. If you provide the contractor with notice and a commercially reasonable time to cure and the contractor fails to do so, you can have the work done by a different contractor. You then have a claim against the original contractor for the cost to cure the defect.
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