Wayne, NJ asked in Contracts, Medical Malpractice, Small Claims and Health Care Law for New Jersey

Q: After switching doctors and then coming back 1-2 years later, are the forms/contracts I signed initially still valid?

I switched insurances and because my doc was out of network I had to change docs.Then, a year later, I got a new job and she was back in my network so I made an appointment with her via ZocDoc (a 3rd party app).

The night before, I had to cancel and reschedule on Zocdoc.Unbeknownst to me, the office has auto-confirm turned on on Zocdoc and it notified me that the office accepted the cancellation and confirmed my new appt for the next day.

After my appointment, the office called and told me the doctor would be charging me $100 for their 24hour cancellation fee and cancelled my rescheduled appt. I explained that I got a confirmation from Zocdoc (and called Zocdoc to make sure) that the office accepted it. They argued that since I signed something about the policy a year earlier when she was still my doc, it didn’t matter.But no one called me to let me know that they mistakenly confirmed my cancellation.How was I supposed to know it wasn’t cancelled and I’d get fined if I didn’t go?

1 Lawyer Answer
Leonard R. Boyer
Leonard R. Boyer
  • Clifton, NJ
  • Licensed in New Jersey

A: Call State Board of Medical Examiners. William Roeder

Executive Director

Board of Medical Examiners

P.O. Box 183

Trenton, New Jersey 08625

Tel No. (609) 826-7100

They should be able to fix your problem.

Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.

The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.

Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.