Q: I'm petitioning my college for a refund on room and board — should I ask for more?
I pay $60K/yr at my college. This year, the lock on my dorm has stopped working several times and I've had to pay to get let back in. The residence department did nothing to fix the issue when I contacted them.
Most recently, someone flooded the bathroom upstairs, which in turn flooded my room and many of my belongings. Two hours and no communication until the flooding had stopped. Again, spent my own money washing and drying the brown pipe water off of my bedding & clothes. ResLife never personally reached out to me.
I was told there would be no concern of mold, but I got back from spring break today and my closet ceiling is covered in it. All of this communication is documented, and I've been told by other students that it's happened to them before. I will be contacting the school to ask for a room & board refund, but my question is: should I be asking for more? Is there even a case here?
A: Only if you develop a problem from the mold. Ask for a meeting with the person in charge of residence halls. If they don't give you one then contact a consumer attorney with the Mass Academy of Trial Attorneys in your area.
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