Q: We had a company come to the house sell us a $7500 water softener installed now they want $1900 to take it out 2 days la
2 days later it's always dripping and we weren't informed about a lot of hidden details about it. Can they charge us this money to take out the system?
A:
If the system was not properly installed, you should demand that the company repair the system before you pay any additional money.
If you are not able to obtain satisfaction with the company, be sure to make sure that the company you used is licensed to work where you live. Unlicensed contractors cannot sue and demand payment in South Carolina.
You can also file a complaint with the South Carolina Department of Consumer Affairs and it will investigate the company if it not doing its work properly.
Finally, you need to contact an attorney in the area where you live. That attorney may either take the case against this company or know of an attorney who handles this type of case.
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