Q: Hi, I am having a problem getting compensation for a lost delivery
I paid for delivery by a guaranteed date, and also for the value of the contents (a phone). The delivery never arrived. I have been chasing the delivery company since the so called guaranteed delivery date for compensation, but they claim they do not owe me any compensation. Any advice?!
A:
You could ask the delivery company if the shipment was insured; if it was not, you could consult with an attorney to examine the validity of the no-pay position in accordance with their terms of shipment, what your options are, and what options would be most viable and cost-effective in accordance with the value of the phone.
Tim Akpinar
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