Q: My back got injured in a car accident when the other driver rear-ended me. I just want my medical bills paid but now
they are saying I need to provide documentation of a prior, unrelated medical appointment that related to my back. Do I really have to send in this documentation?
A: I’m guessing the medical records showed you had a pre-existing back problem, for which you received relatively recent treatment. It is reasonable for an insurance company to review whether your post-accident treatment was all causally related to the accident, as opposed to continuation of treatment for a condition you already had before the accident.
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