Q: I am trying find if there is a law in Massachusetts that says you cannot charge for services not rendered.
I was charged for extra services on a product that the services were not completed.
A: Massachusetts’ consumer protection statute (Chapter 93A) forbids charging for services not rendered. The law calls this an unfair or deceptive practice. If you prove it to have happened and that you suffered damages, you will be entitled to double or treble damages plus attorneys fees. Some actions are 93A violations as a matter of law.
Right now, more information is needed. Was there a contract memorializing what you were supposed to get? Were there any other issues that arose which contributed to your not receiving all of what you paid for? Delays?
An attorney will be able to help you determine whether you have a viable claim.
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