Q: Dell sold me a 5k defective laptop and downgraded its hardware, can I get around their mandatory arbitration agreement?
Dell knows they sold me a 5k lemon that never worked because both graphics cards were never recognized, and it was missing a blu ray burner that I paid for and I have the documentation, e-mails, phone calls and tracking numbers to prove it. Dell know that instead of repairing my computer in June 2018 that they instead gutted it of usable parts that they are selling for thousands on their website and I have the documentation, computer, specs and analysis from independent tech experts including Nvidia and Best Buy to prove it.
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