Q: Seeking advise about getting a vehicle replaced
I am writing for my daughter that lives ion Verona. She took her 2018 Hyundai Tuscon to a Chevy dealership for an oil change, as part of a benefit fund raiser. The service staff at the Chevy dealership left the oil drain plug not fully tightened resulting in it falling out and the oil draining, while she was driving and the engine seized. The Chevy dealership is offering to exchange with another similar vehicle which despite its mileage, is not the same as her previous vehicle. Does she have any legal options to have her vehicle replaced to her satisfaction?
A: She has several different potential options; and accepting their offer doesn't sound like it makes her whole. I would suggest she contact a consumer lawyer in Wisconsin. They should offer her a free consultation where they can explain her rights and options. Many of them also take cases like this on a contingency basis.
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