Q: Hired a home depot contractorand he quit how can i get help?
I went to home depot to have a new door installed. I talked to an employee. They took down my info and said contractors would contact me. One of their contractors started the door install. We started talking about a remodel of bath and kitchen. He started the next day. NOW HE DID THE DEMOLITION ANDCUT THE FOUNDATION. FINISHED THE PLUMBING. HE QUIT. NOW I THINK MY HOUSE IS READY TO COLLAPSE. 2 WEEKS OF CALLING HOME DEPOT AND THEY HAVE NOT CALLED ME BACK. PLEASE HELP
A: Homeowner With Contractor Abandonment. Your situation sounds upsetting; I'll try to offer some guidance.
First, perhaps you should be trying to contact the actual contractor that abandoned this job - do you have their company name ? if you do you can look them up online or on the CSLB: website:http://www.cslb.ca.gov/OnlineServices/CheckLicenseII/CheckLicense.aspx
The contractor owes you the duty (not Home Depot) to maintain safety protocol at your site, and to finish the job. You should focus your communications being directed to the contractor.
Next, you can lodge an emergency complaint at the CSLB by (1) filing a Consumer Complaint, then (2) following up with phone calls expressing your concern about the safety of the building. While the CSLB oftentimes take weeks to investigate, in some of the "emergency type" of files they will react quickly.
Lastly, you can hire an attorney to place pressure on the contractor but that is an out of pocket expense that you may not recoup (depends on the wording of your actual construction contract).
I hope these suggestions offer some assistance in your ability to get this work completed, safely, and without further delay.
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