Q: LG keep trying unsuccessfully to fix my refrigerator since May 8 but they refuse to refund or replace it. What can I do?
A:
Your question could involve state consumer law issues that a Washington State attorney would know best, but it remains open for four weeks. As a general approach for any jurisdiction, review the warranty information and other contract documentation. Bring your concerns about the number of attempts to repair that have yielded no results to them. Look into the cost of a quick consult with a Washington consumer attorney to explore your options under the laws of the state. Good luck
Tim Akpinar
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