Vienna, VA asked in Consumer Law for Virginia

Q: Another do I pay?

Was told I had zero balance and given copy of invoice showing total due 0.00

They say it was a mistake. Do I pay?

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1 Lawyer Answer
Tim Akpinar
Tim Akpinar

A: A Virginia attorney could advise best here, but your question remains open for two weeks. As a general matter, entities, whether they be banks, stores, or other parties to a contract generally have the right to reconcile errors that result in windfalls to the other side. Ethically, the law is also on their side, in terms of fairness and the objectives of contract law. As a practical matter, when the errors are insignificant, larger businesses might let them go. But for something of significance, they could go after it. Good luck

Tim Akpinar

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