Knoxville, TN asked in Consumer Law and Small Claims for Tennessee

Q: What can be done to hold Auto Body Shop accountable for damages?

My wife took her car to an auto body shop to fix a paint spot on rear bumper. The car had to be taken back a second time to be fixed properly, but after getting home she found 3 new scratches on front bumper and the interior and exterior was covered in white dust. We don't want to go back to these people, can we hold them responsible to pay someone else to fix it?

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1 Lawyer Answer

A: A Tennessee attorney could answer you best, but your question remains open for four weeks. One of the issues that could materialize if you found yourself in court over this matter is that the judge could ask the shop what their response was. And if they state that they offered to repair the damage, it's hard to say whether the court would side with your preference not to use them. Good luck

Tim Akpinar

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