Q: Received a "over-pay notice" for insurance check cashed
I was in a vehicle crash in July, 2019. I was not at fault so my damage was paid for by the person at fault. My insurance though sent me a check for damage as well, So i cashed it after they sent me a letter saying it does NOT have to be used for my vehicle. I am now receiving a notice of overpay for the check they sent me. Why are they now able to ask for that money after months of not having issues with it?
I am a college student that can not afford this right now, how do I find help? What are my options?
A: It sounds like your insurance carrier, either in the course of its investigation or in an audit, discovered the double payment - both from themselves and from the other driver. Either on your own or through a Massachusetts attorney, you could ask the carrier if they would be willing to consider negotiation of the amount or allow you to go on a payment plan. Good luck
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