Q: Storage facility changed lock - unit fully paid - Preventing access to contents.
New Jersey - Storage unit leased to an llc,
Owner deceased, estate admin and employees of the deceased's llc have been ensuring unit is paid monthly while sorting contents.
-Nov 17 unit lock changed discovered
-Nov 21 Facility management contacted and offered "unit was improperly secured" ...."so we replaced the lock and mailed the key to the address on file"
-No key has been received to date.
Questions:
Is it legal to cut a lock based on it being a combination lock ? Is that a contract detail that would even be legal (seems the type of lock would be up to the customer to determine what is best for their needs)
What are the best ways to proceed to gain access
Does customer have a right to a credit for time access was improperly prevented ?
Is this a case a lawyer would take on a contingency basis?
A: I don't know of any lawyer that would take a case like this on a contingency basis
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