Chesterfield, VA asked in Consumer Law and Civil Litigation for Virginia

Q: If a car dealer sold a car with a warranty and didn't provide details or contract are they liable for non covered repair

The buyers guide has as is checked but also says Integrity Warranty Services 3month/3000 miles. The dealer told us at the time of purchase it is a powertrain warranty and "if it has gas, grease or fluids it's covered" They did not explain any details or limitations or provide a copy of the contract at the time of purchase. Only after I had an issue and specifically asked for it and only after contacting the warranty company did I learn there is a $1500 max coverage and only for certain components of the transmisstion. This in no way represents the warranty that the dealer implied the vehicle had.

1 Lawyer Answer
F. Paul Maloof
F. Paul Maloof
  • Alexandria, VA
  • Licensed in Virginia

A: I regret that I do not handle car warranty matters. You should call the Virginia Attorney General's office, consumer division and make a formal complaint.

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