Q: Can I sue a hotel for charging multiple cancellation fees to my credit card?
I reserved a total of 10 rooms for a large group traveling to Puerto Rico. I cancelled the rooms a month before our trip. The cancellation process told me that there would be no cancellation fee. The hotel ended up charging me a cancellation fee for 9 of the rooms under the same credit card. I have tried to contact the hotel and they refuse to credit my card.
A:
Hello and thank you for using Justia. You can file a claim if you have proof that no cancellation fees would be charged. However it would be much more económical to contact your credit card company and deny the charges.
If you need additional information please feel free to contact me directly.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
