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Puerto Rico Consumer Law Questions & Answers
1 Answer | Asked in Consumer Law for Puerto Rico on
Q: I bought a used vehicle in PR. It's been 2 months and it's starting to have many problems. Can I give back the vehicle?

If I can give it back, how long do I have to do so?

James L. Arrasmith
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answered on Mar 6, 2024

When you buy a used vehicle and start experiencing problems, the options available for returning it depend on the terms of the sale and local laws. In Puerto Rico, as in many places, the ability to return a used vehicle and the timeframe for doing so may be limited, especially if the vehicle was... View More

1 Answer | Asked in Construction Law, Consumer Law, Real Estate Law and Contracts for Puerto Rico on
Q: Hello, can I place a lien on the developer/owner of an urbanization for repairs paid for by me?

The developer owner of the urbanization has failed to fix major construction issues to a point where our home is posing a hazard to live in as we have land settling and and erosion of soil. House foundation leaks water through the floors and electrical wiring has serious overload issues. I have... View More

Rafael  Pagan-Colon
Rafael Pagan-Colon
answered on Mar 21, 2023

To place a lien on the urbanization, you would need to file a lawsuit to justify the lien in terms of the amount that you would be claiming against the developer. Due to the state you describe, you can file the lawsuit directly before the Court of First Instance, requesting permission from the... View More

1 Answer | Asked in Consumer Law, Contracts and Small Claims for Puerto Rico on
Q: How do I sue someone who never completed a job that was paid for in full?

I paid an individual to install gates and to pressure wash, apply cement topping and sealant, and to correct all drainage issues. I originally paid half upfront so that he could begin working. Later, he asked for half of the remaining balance because he was going through some issues (sick wife,... View More

Rafael  Pagan-Colon
Rafael Pagan-Colon
answered on Nov 21, 2022

Unfortunately, this seems the case of a "no good deed goes unpunished". The Law of Contractor Registry, Law no. 145 of August 10, 1995, as amended, requires that any contractor working on residential properties must file a request to be included in the Puerto Rico Consumer Affairs... View More

1 Answer | Asked in Consumer Law and Elder Law for Puerto Rico on
Q: Are the elderly in PR protected against conmen salespeople?

My elderly father was coerced by a salesperson (this man was an unexpected guest who tagged along with a "friend's" visit). After 8 hours, the man presented this item (at 12a) and my dad was coerced into buying a $4,000 vacuum. He is elderly, hearing impaired and was exhausted at... View More

Rafael  Pagan-Colon
Rafael Pagan-Colon
answered on Jun 3, 2022

Financial exploitation of the elderly is regrettably becoming too commonplace. For the sake of our discussion, I'm assuming that your dad lives alone in Puerto Rico. Does he have any family living in Puerto Rico? A close relative would assist in minimizing the possibility of this scenario... View More

1 Answer | Asked in Consumer Law and International Law for Puerto Rico on
Q: Hi, if I refuse my inheritance in PRand give it to my sister, am I totally free of any debts, liens or any financial i
Nelson Jose Francisco Alvarez-Aponte
Nelson Jose Francisco Alvarez-Aponte
answered on Oct 15, 2020

Hello and thank you for using Justia. Under the New Civil code that takes effect this Noviember, Inheritors do not respond for the debts of the Estate beyond the value of thier share in the Estate.

If you need additional information please feel free to contact me directly.

1 Answer | Asked in Banking, Business Law, Consumer Law and Contracts for Puerto Rico on
Q: Whats the scoop on transferring auto loans in Puerto Rico, Affidavit vs no affadavit, How does it work on both sides?

I'd like to get a vehicle on the island and I understand the traditional methods of leasing and financing but i'm not familiar with the loan transfer process and can't find any relevant info via the web so far. I need a used vehicle but due to current circumstances, i'm unsure... View More

Nelson Jose Francisco Alvarez-Aponte
Nelson Jose Francisco Alvarez-Aponte
answered on May 13, 2020

Hello and thank you for using Justia. You will not find any laws since it is ilegal to transfer an account without the lender's authorization. There are many instances that have occured where the vehicle is sold to a third party but the title and loan continue in the name that appears on the... View More

2 Answers | Asked in Consumer Law, Real Estate Law and Landlord - Tenant for Puerto Rico on
Q: My uncle has passed away in PR. A female has been staying there rent free. The heirs want her to vacate. Please advise.

We dont want to create unnecessary duress for either parties.

Nelson Jose Francisco Alvarez-Aponte
Nelson Jose Francisco Alvarez-Aponte
answered on Apr 6, 2020

Hello and thank you for using Justia. The legal process to be followed is to first get your beloved Uncle's property registered under the Estate's name. Once the property is registered in the names of the Inheritors (Estate) then they will have to file an evictión procedure (Desahucio)... View More

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1 Answer | Asked in Consumer Law for Puerto Rico on
Q: Can I sue a hotel for charging multiple cancellation fees to my credit card?

I reserved a total of 10 rooms for a large group traveling to Puerto Rico. I cancelled the rooms a month before our trip. The cancellation process told me that there would be no cancellation fee. The hotel ended up charging me a cancellation fee for 9 of the rooms under the same credit card. I have... View More

Nelson Jose Francisco Alvarez-Aponte
Nelson Jose Francisco Alvarez-Aponte
answered on Jan 30, 2020

Hello and thank you for using Justia. You can file a claim if you have proof that no cancellation fees would be charged. However it would be much more económical to contact your credit card company and deny the charges.

If you need additional information please feel free to contact me directly.

1 Answer | Asked in Consumer Law for Puerto Rico on
Q: People are living in our property in P.R. without permission.

It's been a little bit more than three years that we haven't gone back to Puerto Rico we live in the state of Florida basically all of our childhood we tried to go to PR every year but unfortunately we were not able to go after 3 years when we went back for vacation we noticed that there... View More

Nelson Jose Francisco Alvarez-Aponte
Nelson Jose Francisco Alvarez-Aponte
answered on Oct 20, 2019

Hello and thank you for using JUSTIA. The legal process needed is known as " Desahucio". It is a Court procedure by which the registered property title holder request from the Court the eviction of squaters from the property.

You Will need to file a petition in the Court for...
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2 Answers | Asked in Bankruptcy, Consumer Law and Contracts for Puerto Rico on
Q: Is it safe to give a car under affidavit if I still owe on it?

I'm giving away my car loan but the person interested recently opened up a business and can't get the loan transferred. Is it safe to give him the car for a year (minimum requirement on his business loan until he can get approved for other loans) under affidavit? I am unable to pay the... View More

Nelson Jose Francisco Alvarez-Aponte
Nelson Jose Francisco Alvarez-Aponte
answered on Jul 3, 2018

Good morning and thank you for using JUSTIA. The two main downfalls are that you will remain the registered owner of said vehicle and the principle debtor to the loan. This means that you are the responsable party for any damage that the vehicle causes and in the party responsable for the monthly... View More

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1 Answer | Asked in Consumer Law, Estate Planning and Real Estate Law for Puerto Rico on
Q: Property Registry, Inheritance and Reverse Mortgage

My mother-in-law is looking to get a reverse mortgage on her house. We discovered that she and her late husband are the people who hold the mortgage, her late husband is the registered owner with CRIM but her parents are the who the property is registered with with the Property Registry.... View More

Robert A. Velez-Montes
Robert A. Velez-Montes
answered on Apr 11, 2017

Most likely a "Declaration of Heirship (Declaratoria de herederos)" , and a form to the Treasury Department needs to be filled in order to register the house in the Property Registry to the heirs. Also your husband can donate his participation in the heirship to his mother. All that... View More

1 Answer | Asked in Consumer Law for Puerto Rico on
Q: I just bought a used car but it turns out there are a lot of problems

with it that weren't disclosed at the time of sale - what are my rights?

Naomi Jusino
Naomi Jusino
answered on Jan 11, 2017

The seller (dealer) is obliged to give a guarantee.

Rule 26 of the Consumer Administration in Puerto Rico (DACO) prohibits any dealer from selling a used motor vehicle without providing a guarantee to the buyer. The warranty must cover both parts and labor based on the mileage of the...
View More

1 Answer | Asked in Consumer Law and Probate for Puerto Rico on
Q: My mother passed away leaving no assets but a $20,000 credit card bill.Under PR Law do her children inherit that debt?

Two of her adult children reside in Puerto Rico, and three reside inside the continental United States.

Miraisy Molina-Ruiz
Miraisy Molina-Ruiz
answered on Oct 17, 2016

Yes. under PR law, heirs inherit both assets as well as debts. In this case, and with the information provided, I would suggest the heirs to resign their right to inherit. You should consult with an attorney since there are deadlines involved.

1 Answer | Asked in Consumer Law for Puerto Rico on
Q: How can I make a complaint about my current lawyer? He haven't contact me since July 2013, I paid a $6,500 contract.

The actual Lawyer is from PR.

Charles Snyderman
Charles Snyderman
answered on May 5, 2014

Colegio de Abogados de Puerto Rico, San Juan, PR 00902

Phone: 809/721-3358 or 723-6984 Fax: 809/725-0330

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