Q: If a company purchases an existing contract with a consumer, obligated to honor the contract?
Mom was living in Lancaster county, Pa when she purchased a Cremation Services package for 1300.00 in 1993. Mom now lives with me in Blair County, PA. I called the number on her card and apparently the old company sold the contract and the new company states that there was only $241.00 in the trust fund when they purchased it and since she lives outside of the original county, they will not honor her contract unless, I pay for transportation, etc and have her transported to their facilities.
IN THE EVENT OF MY DEATH PLEASE CONTACT
1-800-528-2795
CREMATION SERVICES
NAME: ____________________________
This is to certify that the above named pre-planned, pre-paid and placed on permanent record, arrangements and authorization for cremation.
This package includes pickup, removal, storage and sheltering of deceased, refrigeration as needed, crematory fees and completing necessary paper work. Cremated remains will be handled as directed.
A: I think it would be read as being limited to the county though you can make the argument they should take care of it. Otherwise people who moved could say "pick up my decedent in Florida."
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