Q: I worked out a deal with DCSS, 15 years ago. Paid all the arrears off. Ex is in a care home. Kids are 36 and 32.
They are off living their lives. I remarried but lost my husband 2 years ago. Out of nowhere they sent me an email wanting payment? Why??
A:
DCSS normally doesn't send emails out of the blue, so you should contact them in person to determine the validity of the email. Normally, if they think you owe money, they send a letter explaining the basis of the claim. I would not respond to the email in case it is some type of scam and contact their office personally. But get the number yourself and not use any numbers off the email.
When you contact them they will tell you if they are claiming a balance owing and why.
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