Q: a staff in at&t stole my SSN, bought new phone and opened a new mobile account.
I contacted at&t so the account is canceled, but I'm worried because the person still has my SSN. I asked proper action and compensation to at&t but they offered me $19.99 x 22 months credit.
Do you think I should accept that offer? Or will it worth to sue them?
A:
If you are not responsible for the cost of the new phone and the new mobile account, and your SSN has not been used further, you have no current damages to sue for. they are already offering you compensation, but you can also request the company to pay for a credit monitoring service so that you are immediately notified of any new extension of credit or inquiry under your name. Also, you can contact the credit reporting agencies and notify them of what happened. They can put a note on your credit report that will make it more difficult to obtain immediate credit (like when you are approved for a new credit card at a store while you are at the register, etc.). The credit reporting agencies can explain the process to you and it would be your option to put the notice or not.
My response provides only general information and is not intended to provide you with specific legal advice, nor create an attorney-client relationship. You should not use or rely on this information without first consulting with your own lawyer and discussing your specific facts and available options in detail.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
