Asked in Contracts and Business Law for Florida

Q: Fiverr won't release my funds because they say one client was not satisfied but they won't tell me who. Can I sue them?

Their customer support literally told me that they won't release the funds because one client was not satisfied but they won't tell me what client. Sounds like something very arbitrary and impossible to solve. What can I do? Should I sue fiverr? I also see a lot of other sellers in the same situation.. is a Collective Lawsuit something reasonable?

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1 Lawyer Answer
Charles M.  Baron
Charles M. Baron
  • Hollywood, FL
  • Licensed in Florida

A: The only way to evaluate your potential claim is to have an attorney review your contract and discuss the facts in detail. If the contract was breached, then of course you would have some type of legal remedy. The procedure for making a claim, whether that be by lawsuit in court or by arbitration, also depends on the contract. Regardless of the procedure, it is often beneficial to first have an attorney submit a demand letter to see if it's possible to attain an amicable resolution without legal action.

David Luther Woodward agrees with this answer

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