Q: I received a $1000 water bill for 2 weeks only at my vacant house
Hello, I received a $1000 water bill for 2 weeks only at my vacant house. I did not use any water because I locked the exterior water faucets and interior water shut off valves. When a city private contractor installed a smart point on the water meter, the software went wrong. Then the data uploaded was wrong. Foundation workers dug 6 ft into the ground under the foundation across the house, no water found, no wet mud even. Also plumber tested no leak. It happened for another customer too. City waived his bill, but did not waive it for me. I think it's a fraud bill and a discrimination case because I am an Asian woman. I need an attorney to represent me immediately, are you available? Thanks
A: A Texas attorney could advise best, but your post remains open for two weeks. From your question, it sounds like you're under the impression this is a law firm, because you ask for representation. This is only a question and answer board. Before pouring money into exploring the possibility of discrimination (which is unlikely with an entity that probably serves millions of customers), it could be better to first research if others are experiencing similar problems. You describe a change in technology, and metering glitches are more likely than discrimination. Also look into resources with Texas public agencies that protect consumers. Good luck
A: Our firm assists clients such as yourself with this type of case.
More information is needed to better advise you. However, a written demand and second reading done manually may solve the issues. Alternatively, there could be an underground leak that is responsible to the high bill.
Based on your comment regarding the other customer experience, there is likely and issue with the "smart" point water meter.
The Williams Law Firm
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