Meridian, ID asked in Consumer Law for Idaho

Q: Purchased a new car from dealer. Was sold as new with 4 miles. Manufacturer says it was a demo and warranty time is cut

Vehicle was advertised and sold as brand new with 3yr warranty. Manufacturer said it only has 2 years left as it was a demo model. This was not disclosed on the contract or verbally

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1 Lawyer Answer
Kevin M Rogers
Kevin M Rogers
  • Boise, ID
  • Licensed in Idaho

A: These are "contract-specific" questions. If the car was advertised as "new," be sure to write down any other, specific terms (promises) they made to you. Where did you learn that the vehicle came with a 3-year warranty? If this was verbally communicated to you, it will be much harder to correct than if the vehicle had ads on the windows etc. which said that. Let's assume that the car had advertisements promising a 3-year "bumper to bumper warranty." If the dealer then signed the sale papers and you did as well and then, looking at your copies you noticed that, rather than "bumper-to-bumper 3," was crossed out and now it read, "bumper-to-bumper 2," then you should go back and insist that the dealer honor what was advertised and its probably worth hiring a lawyer to write a letter.

On the other hand, if 3 was crossed out on the papers you signed and you just failed to read it carefully, then you probably are stuck and I would just shame them publicly on social media about a company to run from because they pull that "chicken shit" on customers!

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