Q: Dealer has "fixed" and given back my car multiple times, while the problem still persisted. Now they say it's unsafe.
A few months ago, my car started showing me a warning that the front passenger restraint system has a problem with it, which could cause non-deployment of airbags in the case of a crash. I gave it to the dealer for repair, and they told us they fixed the problem. The warning continued after I got my car back. This happened a couple more times, until, I gave the dealer the car once more to fix about a week ago. They called me saying that they ordered parts for the car, which could take a while, so I asked for my car back, for single-person use only. (Just the front passengers restraint system is faulty, not the drivers seat or the backseats.) They told me that the car is unsafe for use, and they need to keep it until they get the parts in and repair it. I don't have a problem with that, but could I be entitled to anything because the dealer gave me a car back on multiple occasions that they knew was unsafe?
A: It sounds like the dealer has had the car multiple times for the same problem. If this car is relatively new, you may have a Lemon Law complaint. They probably didn't know that the car wasn't repaired the first couple of times they gave it back to you, so it would be hard to prove they intentionally gave you back an unsafe car. Contact the attorneys at chicagolemonlaw@gmail.com. They may be interested in your case.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
