Lake In The Hills, IL asked in Consumer Law and Products Liability for Illinois

Q: Dealer has "fixed" and given back my car multiple times, while the problem still persisted. Now they say it's unsafe.

A few months ago, my car started showing me a warning that the front passenger restraint system has a problem with it, which could cause non-deployment of airbags in the case of a crash. I gave it to the dealer for repair, and they told us they fixed the problem. The warning continued after I got my car back. This happened a couple more times, until, I gave the dealer the car once more to fix about a week ago. They called me saying that they ordered parts for the car, which could take a while, so I asked for my car back, for single-person use only. (Just the front passengers restraint system is faulty, not the drivers seat or the backseats.) They told me that the car is unsafe for use, and they need to keep it until they get the parts in and repair it. I don't have a problem with that, but could I be entitled to anything because the dealer gave me a car back on multiple occasions that they knew was unsafe?

1 Lawyer Answer
George W. Svoboda
George W. Svoboda
Answered
  • Wadsworth, IL
  • Licensed in Illinois

A: It sounds like the dealer has had the car multiple times for the same problem. If this car is relatively new, you may have a Lemon Law complaint. They probably didn't know that the car wasn't repaired the first couple of times they gave it back to you, so it would be hard to prove they intentionally gave you back an unsafe car. Contact the attorneys at chicagolemonlaw@gmail.com. They may be interested in your case.

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