Q: Do i actually have a case? or am i just out of luck? Could the company be found liable?
i bought a vehicle from a lot, it had 6 month warranty i pay 267 every 2 weeks. The salesman wouldnt let me choose any other car on the lot cause he didnt truth them. As soon as i got it, it started to have issues. I told them the issues and they never got it fixed. Then my sales person was fired a few days after i got it. It needs new rims, whole new a.c system, new thermostat, thermostat housing, new coolant reservoir. Then the main bolt in the transmission was literally falling out its gonna cost over 2k to fix it all. Before i spoke to this specific salesman the first one told me they had to keep my and my sons social card until i gave her my W2 forms to do my taxes. I complained to the manager several times who ignored me until i posted on the BBB. He told me they usually dont allow trade ins until i had the vehicle 33 months but for me hell do 25 months. warranty says all of this is covered and it was financed with Fiesta Motors in house
You need a lawyer immediately. The dealer cannot take your son's social security card nor hold it hostage. Also, they do not need your W-2 forms. You don't specify if the vehicle was financed through a financial institution or if the dealer financed the purchase. It is also unclear if the items that needed replacement were under the warranty and if they were covered. Either way, take your purchase contract and every piece of document you were given , as well as evidence of your payments and repairs, to a lawyer.
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