Q: Hello, I was just trying to do a brief write-up about ORS 746.290 and how it pertains to repair shops. Please explain?
I am writing content for an online auto body repair shop magazine. Thanks!
A: Oregon law does not allow insurers to dictate where a person needs to take their vehicle for repairs. They can make a recommendation. But, they are required to also provide notice through ORS 746.290 of ORS 746.280. In short, while insurance companies can recommend certain repair shops, they have an affirmative obligation to also notify the car owner of their right to take it anywhere they want to be repaired.
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